Shop Sync ยท Reporting & Insights

See your shop clearly.
Make better decisions.

Know what needs attention right nowโ€”and understand how your business performs over time. Bring orders, production, customers, financials and shipping information together for a clearer view of your shop.

Built for custom apparel, printing and decoration businesses.

Shop Sync / Business Visibility Concept preview ยท Sample data

Your business, in view.

Start with the overview. Explore the details behind it.

Orders in Production 30
Pending Quotes 24
Past Due Balances $9.8k

Whatโ€™s happening now? Orders, approvals and work needing attention

Current Activity

How is the business performing? Sales, profit, costs and production efficiency

Period Reports

Whatโ€™s behind the numbers? Explore individual orders, customers and processes

Go Deeper

Two Ways to See Your Business

Two views. One clearer picture.

Running your shop means knowing what needs attention today and understanding the results behind your next decision. Shop Sync brings both perspectives together.

Current Activity

What is going on
right now?

See the work in progress, the requests waiting for a response and the issues that need your teamโ€™s attention.

  • Which quotes and artwork approvals need follow-up?
  • What is in production, arriving or ready to leave?
  • Which stores, deadlines and unpaid orders need attention?
Explore Current Activity

Performance Over Time

What has happened
over time?

Choose a reporting period, compare performance and understand where your business is growingโ€”and where it can improve.

  • Which orders and decoration processes drive profit?
  • How are customers, stores and order volumes changing?
  • What do efficiency, expense and shipping trends reveal?
Explore Performance Reports

Start with the overview. Open the details. Decide what comes next.

What Is Going On Right Now

Keep todayโ€™s work in view.

See what is waiting, what is moving and what needs attention. Bring the current work across your shop into a clearer view, with the details your team needs to take the next step.

Quotes & Artwork Approvals

Keep incoming requests, open quotes and customer approvals from getting lost in the day-to-day.

  • New quote requests and quotes needing follow-up
  • Pending quote count, value and age
  • Artwork awaiting approval and time waiting

Orders in Production

Understand the workload in your shop and which jobs need materials, attention or priority handling.

  • Not Ready and Awaiting production breakdowns
  • Orders, pieces, impressions and sales value
  • Impressions by process, priority and overdue orders

Active Stores

Focus on the stores that matter todayโ€”from batch campaigns approaching their close date to your busiest production stores.

  • Active batch stores and closing dates
  • Fulfillment deadlines and current order quantities
  • Top stores by orders in production

Purchase Orders

See what still needs ordering and what has not arrived, so material requirements stay connected to the jobs they support.

  • Purchase orders needing to be raised
  • Outstanding quantities and partial receipts
  • Expected arrivals and overdue supplier deliveries

Shipping & Pickup

Follow completed orders through customer pickup and carrier delivery, with a clear view of delays and exceptions.

  • Orders ready for pickup and time waiting
  • Orders in transit, tracking and delivery estimates
  • Customer notifications and shipping issues

Accounts Receivable

Know which orders need payment and give your team the context to follow up on outstanding balances.

  • Unpaid orders, deposits and remaining balances
  • Overdue invoices and receivables aging
  • Last contact, payment reminders and follow-up actions

Go from โ€œWhatโ€™s happening?โ€ to โ€œHereโ€™s the next step.โ€

Open the underlying records and connect the issue to a task, follow-up or workflow.

Views and actions are configured around your connected systems, available data and shop workflows.

Performance Over Time

Understand what drives
your business.

Look beyond todayโ€™s workload. Explore sales, profitability, customers and operating costs over a selected periodโ€”then compare results to see what is growing, what is changing and where to focus next.

Order Profit & Loss

Understand the sales, direct costs and gross profit behind your orders.

  • Gross profit dollars and margin by order
  • Profitability by decoration process
  • Discounts, waste and reprint costs

Performance & Efficiency

See how work moves through the shop and where delays or repeat work affect results.

  • Turnaround time by decoration process
  • On-time completion and approval wait times
  • Quote response, waste and reprint rates

Trends Over Time

Use charts to see patterns, compare periods and understand changes in activity.

  • Quotes, completed approvals and order quantity
  • Sales, gross profit and average order value
  • Impressions and decoration value by process

Decoration & Impressions

Compare the volume and financial contribution of each decoration method.

  • Impression quantities and process mix
  • Decoration sales, costs and gross profit
  • Average revenue and cost per impression

Store Performance

Understand how individual stores contribute to sales and customer activity.

  • Orders, pieces and sales value by store
  • Average order value and customer mix
  • Coupon, gift card and store credit usage

Customer / Company Volume

Explore individual buying relationships and the orders behind each customerโ€™s results.

  • Order count, pieces and total order value
  • Average order value and period comparisons
  • Last order date and individual order breakdowns

Expenses

Bring spending into focus with a breakdown of recorded costs and expense trends.

  • Direct costs and operating expenses
  • Spending by category, vendor and account
  • Expense mix and changes between periods

Shipping Costs

Understand shipment volume, carrier usage and the costs of getting orders out the door.

  • Orders shipped and shipment counts
  • Label and insurance costs by carrier and service
  • Average costs and shipping trends over time

Choose the period. Compare the results.

Review a week, month, quarter or custom date range. Filter by the relevant store, customer or decoration process, then explore the records behind the totals.

Weekly Monthly Quarterly Yearly Custom Range

Report availability depends on connected data and agreed metric definitions. Order profitability reflects gross profit; a full business profit and loss also includes operating expenses.

Explore the Details

Go from the overview
to the answers behind it.

A total tells you what happened. The details help you understand why. Explore your reports by period, store, customer or processโ€”and follow the numbers back to the records behind them.

  1. Choose your reporting period.

    Review a week, month, quarter or custom date range to answer the question in front of you.

  2. Compare the results.

    Look at the previous period or the same period last year to understand changes in performance.

  3. Focus on what matters.

    Narrow the view by store, customer, decoration process or other relevant report filters.

  4. Open the underlying records.

    Review individual orders, customer histories or transactions to understand what contributes to the total.

Customer Order Value

Static preview ยท Sample data
Period This Quarter Compare Previous Quarter Company Acme Co.
Order Value $14,400
Orders 24
Avg. Order $600
Acme Co. ยท Order Value Comparison
This Quarter $14.4k
Previous $12k

Explore the Orders Behind the Total

Order Description Pieces Value
#1042 Staff tees 60 $1,200
#1029 Uniform polos 24 $960
#1018 Event shirts 100 $1,500

Showing 3 example orders from 24. Report filters and record access depend on connected data.

See the total. Understand the context. Decide what comes next.

Explore the Details

Go from the overview
to the answers behind it.

A total tells you what happened. The details help you understand why. Explore your reports by period, store, customer or processโ€”and follow the numbers back to the records behind them.

  1. Choose your reporting period.

    Review a week, month, quarter or custom date range to answer the question in front of you.

  2. Compare the results.

    Look at the previous period or the same period last year to understand changes in performance.

  3. Focus on what matters.

    Narrow the view by store, customer, decoration process or other relevant report filters.

  4. Open the underlying records.

    Review individual orders, customer histories or transactions to understand what contributes to the total.

Customer Order Value

Static preview ยท Sample data
Period This Quarter Compare Previous Quarter Company Acme Co.
Order Value $14,400
Orders 24
Avg. Order $600
Acme Co. ยท Order Value Comparison
This Quarter $14.4k
Previous $12k

Explore the Orders Behind the Total

Order Description Pieces Value
#1042 Staff tees 60 $1,200
#1029 Uniform polos 24 $960
#1018 Event shirts 100 $1,500

Showing 3 example orders from 24. Report filters and record access depend on connected data.

See the total. Understand the context. Decide what comes next.

Connected Information

Bring your existing
information together.

Your business already creates valuable information. Shop Sync connects the relevant data from your existing tools to help you see orders, financials and shipping in the context of the whole shop.

DecoNetwork

Connect the customer and order activity at the center of your decoration business.

  • Customers, quotes and sales orders
  • Products, decoration and store activity
  • Production, purchasing and fulfillment information

QuickBooks

Add financial context so sales activity can be considered alongside costs and outstanding payments.

  • Recorded expenses and cost categories
  • Invoices, payments and outstanding balances
  • Financial results across reporting periods

ShipStation

Bring shipment activity and shipping costs into your view of order fulfillment.

  • Shipments, carriers and shipping services
  • Tracking and available delivery updates
  • Label costs, insurance and shipping trends

One connected reporting hub.

Keep your existing systems working togetherโ€”and bring their information into a clearer view through Shop Sync.

Connections are scoped around available data and supported integration methods. Shared records are matched to avoid double-counting orders, invoices or payments. Additional tools can be evaluated around your shopโ€™s needs.

Build a Clearer View of Your Business

What do you wish you could see about your business?

Start with the questions you want answered. Letโ€™s look at your current tools, identify the reports that matter most and define a practical starting point for your Shop Sync reporting hub.

Letโ€™s Talk About Your Reports

Bring your reporting wish listโ€”even if it starts with one question you cannot easily answer today.

Share your questions.

What do you need to know about your orders, customers, production or costs?

Review your tools.

Identify where the information lives and what can be connected.

Choose the first reports.

Focus on the views that will make the biggest difference in your daily decisions.

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